Our Vintage Omega Guarantee

Our Commitment:

Within six months of your purchase, if your vintage watch faces any performance issues beyond regular vintage wear, we've got your back.

Coverage Highlights:

Our guarantee tackles malfunctions or performance issues caused by factors outside typical vintage wear. Be it a quirky movement or an unexpected timekeeping issue, we're here to ensure your watch stands the test of time.

Easy Process:

1. Get in Touch: Encounter issues? Reach out to our dedicated customer support at sales@watchsmith.com.au.

2. Smooth Returns: We'll guide you through a hassle-free return. Ship the watch back to us.

3. Free Check-Up: Once we receive it, our watch service technician will work their magic at no extra cost, restoring your timepiece to its prime.

Key Conditions:

• The guarantee spans six months from your purchase date for the original owner.

• We cover issues outside of typical vintage watch wear and tear, such as issues with timekeeping or malfunctions. This does not include the replacement of parts if required during the service. Issues caused by wear or damage are unfortunately not covered.

• Unauthorized repair attempts void the guarantee.

• This only applies to our watches sold with the guarantee.

• This only applies to watches sold directly through watchsmith.com.au website

At WatchSmith, your trust matters. Dive into the world of timeless pieces with confidence, knowing our guarantee reflects our commitment to excellence.

Easy Returns

We understand that vintage watch shopping can be challenging, and sometimes, seeing a timepiece in person might change your perspective. That's why we offer a hassle-free 7-day return policy.

If you decide the watch isn't quite what you were looking for, simply send it back to us in unworn condition within seven days for a full refund (less shipping costs). Your satisfaction is our priority, ensuring you can explore our collection with confidence and ease.